Frequently asked questions

Product features

What should I know before I start using my Ruffoni cookware?

Never heat the pot empty – always add water, oil, butter or a fat of your choice, before turning on the flame.

Cook on low/medium heat and adjust the temperature as you go – high temperatures are not necessary and can damage your copper cookware. Do not exceed 450 F (230 C), or 430 F (220 C) if the copper is tin-lined.

Match the size of your cookware with the size of the burner – do not extend the flame beyond the diameter of the cookware.

Avoid scratching the inside of your cookware with metal utensils or scouring pads – use wood, plastic or silicon tools.

All our cookware can be used in the oven — do not exceed 450 F (230 C), or 430 F (220 C) if the copper is tin-lined.

Always use oven mitts as handles and finials, especially those made of bronze, can get hot.

Do not store leftovers in your cookware – use cookware to prepare and serve your meals at the table, then transfer any leftovers to an appropriate storage container and wash and dry the pan as per instructions.

How thick are Ruffoni copper pieces?

The thickness of Ruffoni pieces depends on different factors: the collection, the specific shape and size, the intended purpose, and the year of manufacture.

As we aim to strike the perfect balance between even heat conductivity, responsiveness, speed in heating-up and cooling down, and ease of lift and maneuvering, the thickness of the copper layer in most of our pieces ranges between 1-2mm.

Would you recommend tin or stainless steel lining?

The choice between tin and stainless steel is subject to personal preferences as both these materials are great for cooking. We recommend you have a look at their different benefits to choose what best suits your cooking style.

Tin is a traditional, nickel-free choice. It’s naturally low-stick and has an unmatched heat conductivity. Its maximum temperature however is lower than stainless steel and it can be scratched by metal utensils. Please note that after many years of everyday use (or some years of improper care) your tin-lined cookware will require retinning

Stainless steel is scratch-resistant, easier to care for than traditional tin lining, and will not require retinning. However, it’s slightly less heat-responsive, requires more control in order to avoid sticking, and it's generally heavier and more expensive.

Is stainless steel prone to sticking?

While not being as naturally low-stick as tin, or chemically engineered to avoid sticking as Teflon/non-stick, stainless steel is a practical, scratch-resistant material appreciated by home chefs all around the world. If you are used to non-stick pans, we recommend you start cooking on low/medium heat, adjusting the temperature as you go – the thick aluminum core of your Ruffoni stainless steel cookware guarantees a perfectly even heat distribution without the need for high temperatures.

Can I use Ruffoni cookware on induction cooktops?

Copper is a non-ferrous, non-magnetic metal, so our copper cookware isn't induction-suitable, but we do offer best-in-class clad stainless steel cookware that is ideal for induction cooktops.

The Opus Prima line and the Symphonia Prima collection are induction-suitable and easy to care for – with Italian flair to spare.

Can I use Ruffoni cookware on electric cooktops?

We recommend using all our copper cookware, and especially the tin-lined collection, on gas cooktops to fully appreciate their exceptional heat responsiveness, but electric cooktops can also be used. Remember to always pour an oil, fat or liquid into your cookware before turning on the heat, start cooking on low-med heat, match the size of the burner with the size of the pan, and make sure not to overheat.

Can I use Ruffoni cookware on AGA cookers?

All our cookware can be used on AGA cooktops. We recommend using our Historia collection specifically on gas stoves and open flame where its responsiveness can be truly appreciated and where it’s easier to modulate the heat, but AGA cookers can also be used.


What can’t I cook in my (tin-lined) copper cookware?

You can cook pretty much anything in your tin-lined Ruffoni copper that doesn't require very high heat and/or heating an empty pan: we recommend switching to our stainless steel lined collections for searing thick steaks, stir frying at high-temperatures, dry-toasting seeds or whole spices and cooking/baking bread.
Be also mindful

of acidic foods such as lemon juice, wine and tomatoes. The occasional use of these ingredients is perfectly fine, but we recommend picking a stainless steel lined piece in the case of frequent use of high-concentrated acidic foods as these substances may shorten the tin lining's lifespan (e.g., for the daily boiling of water and lemon).


How can I clean my Ruffoni?

We recommend washing your Ruffoni cookware inside and outside by hand, with warm water, regular non-aggressive dish soap, and a soft sponge. 

When following use directions and keeping the cooking temperature low-med, sticking should not happen. If there is any food stuck to the inside, refrain from scrubbing with scouring pads – instead soak your Ruffoni with hot, soapy water to soften and release any food residue. After washing, rinse well and dry immediately to prevent the formation of water stains.

Can I wash my Ruffoni in the dishwasher?

We recommend that you do not wash your Ruffoni in the dishwasher – harsh detergents can tarnish copper surfaces, tin linings and silver finials, dull the shiny surface of your pots and pans and cause rim corrosion.

How can I polish my copper cookware?

With use, copper develops a rich patina that many love and cherish.

To restore a polished shine there are many good products available for purchase in the US – we especially appreciate Kleen King powder and Wright's Copper Cream – but if you’re out of your favorite cleaner or prefer a natural approach, we recommend a tried-and-tested nonna’s remedy: mix fine salt and an acidic ingredient (lemon juice or vinegar), rub gently all over the tarnished copper surface, then rinse off and dry well. Click here to watch Rita Ruffoni demonstrate this simple yet powerful method.

Can I remove the knob to clean or polish the lid?

You can remove the knob of your Ruffoni, however turning the finial can leave indelible scratch marks on the lid so we recommend the utmost caution. To safely remove your cookware knobs:

Loosen the knob’s screw placed under the lid while holding the finial firmly onto the lid.

When the screw is loose, gently lift the finial, paying attention not to scratch the lid.

• Be equally careful when repositioning the finial onto the lid – remember to always turn the screw, not the knob.

Should I oil my Ruffoni Olivewood accessories?

We recommend oiling your Olivewood cutting boards every couple of months or whenever dry to the touch. Oiling your natural wood accessories periodically will maintain them in perfect conditions, making the wood glow.

My copper cookware have changed color/have discolored

All real copper cookware, Ruffoni included, will naturally tarnish when exposed to air, heat and humidity – turning pink, silver, yellow or even iridescent. With continued use, the tarnish will evolve into a solid dark brown patina, coveted by copper collectors and enthusiasts alike. This rich, cherished patina can easily be removed to bring back the shiny polish of brand new copper. Please refer to the question above for our cleaning tips.

The tin inside my Ruffoni Historia has become iridescent, spotty or changed color

The tin-lining of your Historia cookware will likely change color, become iridescent and spotty, then darken over time. The colors and timing of this will vary, but rest assured that this is perfectly normal and safe, does not affect the quality of the product or its performance, and it’s not an indicator of a need for re-tinning (as this is only needed when copper becomes clearly visible through the bottom).
To restore the tin lining original shine we recommend a non-toxic, food-safe, galvanic technique:

Remove any food residue.

Fill the cookware to the brim with water and bring to a boil.

Remove the pan from the heat and add 1 tbs sodium bicarbonate (baking soda) and 1 tbs table salt.

• Make a pad of four folds of aluminum foil to cover the bottom of your cookware.

Submerge the aluminum foil in the pan and use a small ceramic or pyrex bowl to hold it in place – Do not use a metal bowl as it will interrupt the galvanic process!

Let sit for at least 15 minutes to complete the reaction. 

Remove the aluminum foil and wash your cookware by hand, with warm water, regular non-aggressive dish soap, and a soft sponge – Any tarnish not transferred to the foil will wipe easily away.

The tin inside my Ruffoni Historia is no longer smooth. When I touch it i can feel tiny lumps / grains

Small lumps / grains on the tin lining of your Historia cookware are a result of overheating. Luckily, your tin-lined pot is still perfectly usable and safe.
To prevent overheating:

never heat the pot empty – always add water, oil, butter or a fat of your choice, before turning on the flame.

 • Cook on low/medium heat and adjust the temperature as you go – high temperatures are not necessary and can damage your copper cookware.

Do not exceed 450 F (230 C), or 430 F (220 C) if the copper is tin-lined.

 • Match the size of your cookware with the size of the burner – do not extend the flame beyond the diameter of the cookware.

The stainless steel inside my Ruffoni cookware has become iridescent, spotty or changed color

The stainless steel lining of your Opus Prima, Opus Cupra, Symphonia Prima or Symphonia Cupra will likely change color or show rainbow stains over time. 

This multicolored phenomenon – known as “heat tint”– is purely cosmetic and does not affect the quality of the product or its performance. To restore the stainless steel lining's original shine we recommend using a commercial cleaner (e.g. Bar Keepers Friend) or a little white vinegar diluted with water.

The silver plated finials of my Opus Prima/Opus Cupra have darkened

The silver plating of your Opus Prima or Opus Cupra finials might darken over time due to natural silver oxidation – this is perfectly normal and safe.

To restore the silver plating shine we recommend using a silver polishing glove or cloth. We do not recommend silver polishing creams as they can get stuck in the little nooks and crannies of our intricate designs and be hard to remove.

When should I re-tin my copper cookware?

We recommend discontinuing use of your cookware and having it retinned when the tin-lining of your Ruffoni wears out and copper becomes clearly visible through the bottom as it may react with acidic foods.

The lifespan of tin lining will vary depending on frequency of use, temperature ranges, and type of foods cooked – It can also be drastically shortened in even a single instance of misuse, such as overheating, boiling dry, or scratching. However, when use and care instructions are followed, we often see well-loved pans getting retinned only after 10 or 20 years of regular home use.

Does Ruffoni re-tin cookware?

Our “Customer Care” is ready to analyze the condition of your Ruffoni product, verify the actual need of intervention and eventually proceed in restoring and re-tinning the item.

For any inquiry please feel free to write to providing some detailed images of the item and your location in order to evaluate the transport, duties and Customs clearance costs.

Purchase information

I received a wrong/damaged item

We apologize if the item you have received is not what you ordered, or not in top shape!

Please send us an email at indicating your order number, what issue you are experiencing with your order, and include a photo, we’ll do our best to make it right in no time!

I want to return my order

If you are not satisfied with your Ruffoni, you can return it within 14 days of ordering for a refund.

Please note that the shipping charges are non-refundable.

Ruffoni will not be responsible for packages that are not received: make sure to keep your parcel’s receipt and tracking number until your refund has been credited.
Please note that the shipping charges are non-refundable.

Please check out our RETURN POLICY on the SHIPPING & RETURNS page for further information.

How long will it take to get my order?

Orders are normally processed within 2-3 working days from receiving the payment, from Monday to Friday (except during factory closures or holidays), if the product is available; once shipped, deliveries are estimated within 24/72 hours, except in areas the carrier considers “difficult to reach”.

Please note that delivery times may be affected by delays imputable to the carrier, especially during festive periods. Delays will not be imputable to Ruffoni.

Please check out the SHIPPING section on our SHIPPING & RETURNS page for further information.

My order is delayed/missing

Unfortunately, sometimes packages get lost or shipments get delayed. If, after placing your order, you have not received:

• Tracking information from us within 5 business days

• Your package within 10 business days

Please contact us at with your order number so that we can make it right.

Can I buy spare parts for my Ruffoni?

If during a move you have lost the lid of one of your Ruffoni, or you need other spare parts, please write us an email to specifying what you need (photos are always useful!) and your full shipping address – we’ll provide a quote to custom-order it directly from Italy.

Contact us

How can I get in contact with you?

Phone: (+39) 0323 61990